In a statement to Fox News, Southwest Airlines said, “The federal mask mandate for travelers has been in effect since Februand requires all passengers over the age of two to wear a mask at all times throughout the travel journey. Compassion.” Explore 2020: Teen’s jaw smashed after asking guest to wear mask at Sesame Place
“But at some point we have to have human decency. “Wearing a mask is the federal mandate… I get it. Southwest Airlines has since called Cleek and apologized for the incident, saying “they would essentially talk to the flight crew,” Fox News reported. We were doing everything we could to comply.” “I just know that, regardless if it was sarcasm or not, I was embarrassed and trying to follow the mandate as much as I could,” Cleek told Fox News. Moments later, one of the flight attendants sarcastically told Cleek she could either cut a hole in the mask or “glue it to her face” - adding that glue was available on the plane, according to Fox News. “Well two flight attendants stood over me watching as we held her down and tried to get her to wear it.” Explore AUGUST 2020: Mom, 6 kids kicked off flight after 2-year-old refuses to wear mask
SOUTHWEST AIRLINES KICKED OFF PLANE HOW TO
“Drew is a thumb sucker and her only way she biologically knows how to soothe herself is by sucking her thumb which is damn near impossible with a mask,” Cleek wrote on Instagram. As always, we regret any negative Customer experience and appreciate the spirit of compliance to the federal mask mandate and the ongoing cooperation among our Customers and Employees as we work collectively to support the comfort and wellbeing of all who travel with us during the ongoing COVID-19 pandemic.Explore JULY: Flight attendants duct tape woman to seat after chaos erupts on plane It's the responsibility of our Crew to ensure passengers adhere to federal regulations inflight. Prolonged periods of mask removal are not permitted for eating or drinking the mask must be worn between bites and sips. They also forwarded the federal requirements in regards to wearing a mask and eating on a plane: When the Federal law requires Customers to wear a mask The following are times when a Customer may need to briefly remove their mask: While eating, drinking, or taking oral medications. News on 6 reached out to Southwest Airlines who did not have specific details about this incident, but did send us a statement saying “Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law.” "We will not tolerate behavior that violates the law," said Alejandro Mayorkas, the Secretary of Homeland Security during a press conference Tuesday. This all comes as the FAA is reminding both passengers and airlines about federal law, requiring nearly anyone on a plane to wear a mask. Louis to Tulsa in the middle of the night. The two ended up renting a car and driving from St. We said we will wear them, we will put them back," she said.īut she said it didn't matter. "We begged and pleaded with them and said look we have our masks they were just dropped down while we ate. She said without any warning on this flight, they were asked to get off the plane. The two were eating pretzels given to them on a previous flight and had their masks around their chin. Louis flight, Banuet said things changed. "I can remember a couple of times where I was sleeping and my mask dropped down and I had to pull it back up, but nothing serious," said Banuet.īut just after boarding the St. Louis.īanuet said on previous flights, flight attendants warned them a couple times that their masks were falling below their nose, but she said not any more than any other passenger. The two had started their day in Miami but had layovers in both Nashville and St. “It was completely humiliating because everybody around us saw everything that was happening."īanuet said it all happened shortly after boarding a connecting flight on Sunday night. Lena Banuet said airline personnel told them they were violating the FAA's mask requirement. Jenks Woman Says She Was Kicked Off Southwest Flight For Violating Mask RequirementĪ Jenks woman and her friend were flying back from vacation, when she said they were kicked off of a Southwest Airlines flight.
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